Customer Service Center is very important. The
respond to business inquiries from customer, offer technical support to customer; accept, coordinate and handle customers complaints, solve troubles for customers; communicate, contact with customers actively, understand customer’s opinion and demand, and feedback the information from customer to relative departments and factories for proper handling.
Customer Service Center is very important. The
respond to business inquiries from customer, offer technical support to customer; accept, coordinate and handle customers complaints, solve troubles for customers; communicate, contact with customers actively, understand customer’s opinion and demand, and feedback the information from customer to relative departments and factories for proper handling.
There are Customer Dept. and Technical Service Dept. under Customer Service Center. Customer Dept. is in charge of business inquiry from customers, and Technical Service Dept. for providing the before-sale, in-sales and after-sales technical support and solution. In order to provide each customer with satisfactory service in Qili and keep good interrelationship, we emphasize the pertinence and efficiency on customer service, and carry out accepter responsibility system, to respond to each call and each question from customer, increasing the understanding between the company and customers. If you have any advice or demand on our product, or any suggestion on our service, welcome you to communicate with us. Your satisfaction is our goal. We pursue mutual development through our collaboration.
For future, the staff in Customer Service Center will serve customer with our care and build refulgence with our service.
